Tuesday, October 6, 2009

Budget Adwords wisely by using Google Analytics

Use Google Analytics to optimize your Adwords Pay-Per-Click spending by monitoring your conversion rate, bounce rate, and ROI.

First, link your Adwords to Analytics. Tip, do it from your login account (same admin on both), not a My-Client-Account MCC. Make sure your "cost data" is applied to the correct adwords account number.

Once your accounts are linked, apply conversion tracking/goals. Do this even if you don't have e-commerce. A goal could be a sign-up, contact request, newsletter request, purchase, key page view, etc.

Now, login to Analytics and analyze you data! Find your adwords data by going to Traffic Sources --> Adwords.

  • Check the bounce rate. Ideally, a lower percentage is better...especially because you are paying for these keywords. Bounce rate is a visit with only one page view on your site, then they "bounce off" aka leaves your site. If the bounce rate is high, the landing page may be wrong.
  • Check average time on site. Usually longer time is better. You may want to improve the look of landing pages with low time on site because it may mean that the searcher immediately doesn't like what they see. Or maybe they can't easily navigate around your site.
  • Find out what time of day you are getting highest amount of conversions. This can help enable "Day parting" if you would like to lower your budget (or increase impressions for times when people are more likely to buy.

Expand on keywords with high conversion rates. Bid aggressively on keywords that are giving you a good return-on-investment (ROI). Ditch the keywords that aren't converting!

Please contact Bevelwise if you need someone to manage or straighten out all of this data!

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Tuesday, September 1, 2009

To www or not to www

When you go to a website, say Bevelwise for instance, do you type www.bevelwise.com or bevelwise.com in the address bar? If you care at all about SEO what your users type into their address bar should concern you.

Personally, I type the www because technically bevelwise.com is the main domain, the house that all of the services live under. By typing the www I am telling bevelwise.com that I would like to see the website of bevelwise.com. If I were to be transferring a file I would be using the File Transfer Protocol, and I would expect the bevelwise.com house to be looking for this type of access request at ftp.bevelwise.com.

I understand that www, ftp, cdn, rss, etc, are all just sub-domains on the main domain of bevelwise.com and that what really matters is what protocol / port is being used to make the request.

To take this to a more relatable direction, let's take a street address: 1313 Mockingbird Ln. We can analyze this address in much the same way as we do a domain. Consider if we think of the domain "bevelwise.com" being the equivalent of the street "Mockingbird Ln." Now, if we wanted to go to the Munsters house (1313 Mockingbird Ln. is their address on the TV show), we could technically find the house by going to Mockingbird Ln and looking around. I assure you we would eventually find it and get what we came looking for. But, if we add the house number (1313) to that address, we have the complete street address of what we are looking for, much the same as when we put the www in front of a domain when we want to go to a website.

I know there are a lot of people out there in the technology industry that are of the belief that the www is irrelevant and unneeded and is only added as a DNS record to help those people out there who don't know any better. However true this may be from a purely technical standpoint, we need to think about the users of the internet who, as a majority, are not technically savvy.

So, from my understanding, Google will see www.bevelwise.com and bevelwise.com as two different and separate sites regardless of the fact that one is a sub-domain and one is a primary domain. It will be seen as 2 sites with the same content and will get a negative mark.

Now to help with this issue, we basically have 2 choices in this scenario. Forcibly add the www via 301 redirect when someone goes to bevelwise.com, or forcibly remove the www when someone goes to www.bevelwise.com. I personally lean towards adding the www in any case where the address requested is not already a sub-domain request (i.e. bevelwise.com will be changed to www.bevelwise.com, but ftp.bevelwise.com will not be changed to www.ftp.bevelwise.com because ftp.bevelwise.com is already qualified with the ftp prefix).

Just for fun, take a look at your browsers address bar right now, when coming to this site, did you put the www in there or no, any reason why you did one way or another? Call it a personal and professional curiosity.

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Monday, March 30, 2009

Actionable insight into your advertising and website design

Just discovered this great Google Analytics overview video on their conversion university channel. Google Analytics helps you find out what keywords attract your most desirable prospects, what advertising copy pulled the most responses, and what landing pages and content make the most money for you. Here is the video from Google.

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