Thursday, July 30, 2009

Should I put my marketing dollars into Search Engine Optimization (SEO), Pay-Per-Click (PPC) Advertising, or a blended online media strategy?

How do you know if you should use Search Engine Optimization (SEO)? Can I get better results from Pay-Per-Click (PPC)? These are the main two strategies in use today, especially for the small to medium enterprise. Both strategies are entirely different and it can be difficult to decide which one is best for you or how to combine both strategies for maximum effectiveness.

You have to determine what you are trying to accomplish via the web and your website. That will drive everything else. If you don't have the right objectives for what you want to accomplish, then you can wind up wasting a lot of money trying to figure it out and feeling like all you did was "spin your wheels". SEO and PPC are the best sources to drive you targeted traffic and only pay for targeted traffic, but you have to be intentional about them and what you expect from each.

SEO and PPC continue to grow as more and more people are using the Internet and become more web savvy. It is the best source for people worldwide to find information they want on a 24 hour basis. That will keep these two industries growing. Let's back up a second and define these a bit closer for some of those people who might know much about these subjects. SEO takes place on your own website site. There are pieces and parts to a website that the Internet search engines, crawlers, and indexes look for to determine if your site is a good match for particular keywords and search terms. Most experts will tell you that parity has been reached in search, so now it comes down to the user experience and how fast a search engine gets you to the results and relevant content you were looking for.

PPC refers to advertising on a search engine that charges on a per click basis whenever a visitor clicks on one of your ads. The order of ads is an algorithm and Google (62% of all searches), Yahoo (20% of all searches), and Bing (formerly MSN and 10% of all searches) all use different ones to determine the best match. This will continue to change now that Yahoo and MSN/Bing have announced their partnership for search - so we are sure a new algorithm for these sites will emerge soon and cause another adjustment. The newest factor in the game for Google is what is known as quality score. It has always used this to rank your site and pages organically, but now it is a factor in how well your PPC campaign will perform. Yes, how well your landing page and it's URL are optimized will effect what you pay per click, who shows up on the top of the list, and if you bid the most, you are not guaranteed the #1 spot. This is directly related to that "user experience" criteria.

SEO tries to change your overall search engine ranking by looking at your URL and analyzing all of the content on your pages and meta data (behind the scenes) to see how good of a match that page and your website is for a particular keyword or search phrase. This also needs to happen page by page - having the same information on every page or in every page's meta data, will actually discount your URL to the search engines. It needs to be specific to what they will find on that page. Also, putting too many different items on a page will not allow you to optimize it to its full extent to produce maximum results. It will also not allow you to effectively optimize for each item because what you can do and the "space" available for optimization, do not allow for the words and phrases you need (for example, a title tag really needs to be less that 70 characters in length). SEO is also considered a long term solution. You cannot do it just once and let it go for 6-12 months. You should pay some attention to it monthly after your initial optimization takes hold (like 120 days after their first pass on your site). Consider this just like changing some of the content on your website, this will help the engines pay attention to you. Ultimately you would want your optimization to allow for you to not have to pay for clicks on your brand name and your top 5-10 keywords and phrases because you already have page one ranking for them. Be prepared for this to take 120-180 days to really start to show some results but that is based on where your starting point is.

Bottom Line of what you can expect

PPC:
  • Instant Traffic and results if it is done right
  • Pay for what you get - no residual effects
  • This is extremely intentional - to an industry, geographic market, product or service
  • Optimize for performance, negative keywords, etc
  • Can pause at any time so little risk
  • Typically done with lower budgets
  • Can control what it says, when and where it runs and to what audiences
  • Is now tied to how well your landing page and website are optimized with Quality Score
  • Once you reach your daily budget it shuts down
  • Easier to target a specific market or industry
SEO:
  • This is a marathon, not a sprint solution
  • If you are optimized, you will always rank for the keywords and phrases you want - it will never shut down or reach a budget
  • Results are harder to measure - because of all the ways to drive traffic
  • Need to set metrics and goals prior to starting it
  • Start with an amount to get started and have someone spend some time monthly continuing these principles if possible
  • Will need to update and change as strategies and search engines change their algorithms and competitors change their websites, PPC and SEO strategies
  • Allows you to rank for higher priority keywords and broaden your exposure through PPC
  • Delivers the most qualified traffic – this comes from people who are actively seeking out products and services that you offer and not just browsing the web.
So what should you choose?
Well, it depends on how much money you are willing to spend, what your time line is, your goals and how you want to measure results. It is easy to blow through money with PPC unless you test, optimize and pay some attention every month. Typically it will produce results in the first 30 days but you will always have to pay for them. If you want to position yourself for long term results and establish your presence to your target audience and market, then spending some time in SEO will help be your solution. SEO is more permanent depending on your strategy and will build long term equity for your website, PPC will drive results and help you be specific to a particular industry, geography, or time period. If someone finds you through organic/natural results, you typically have more credibility because that is harder to accomplish and anyone can "pay" for advertising. If you can do it, we would recommend balancing both of them. Set your goals and then allocate X hours a month optimizing your site and equivalent dollars to PPC, but always be evolving and optimizing.

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Tuesday, May 5, 2009

Advertising of the future is interactive and location sensitive

Dockers has an interactive ad which displays while an iPhone game (or possibly other apps) is loading. The ad, called "Shake down to Get Down", asks the person to shake the phone in order to make the person on the screen dance. The screen focuses on the dancers shoes which of course are Dockers.



This serves as an increasing trend for organizations wanting people to interact with and be entertained by their brand. One of the first examples I can think of this new type of advertising is Burger King's subservient chicken which launched in 2004. What makes the Dockers ad unique is how it is embedded as a part of another application and it is mobile.

The ad was built specifically for the iPhone which offer much more functionality than TV, paper, radio or websites. One of the more exciting features of using a mobile platform is location based ads.

Imagine this scenario: you are shopping in a store and you scan/take a picture of a bar code to lookup the price of the item on amazon.com to see if the price you are looking at in the store really is a good deal (available now with the iPhone and Google's Adroid phones). Soon there after, you might receive a text message informing you that the store down the road has the same item for 10% less then prompts you for turn-by-turn directions on how to get to that store. I would expect to see this scenario take place very soon.

Other new opportunities are available with location and motion based ads such as...

  • A electronics company could display a new rebate enticing users to scan a barcode at a nearby store, then give you directions to that store.

  • A cruise line could offer deals for users in Miami and New Orleans due to proximity to their ships.

  • A soda company may create an interactive bottle of pop that is motion sensitive. The user can shake up the bottle and it splashes all over the screen.

  • A car rental company can determine that a user is outside their typical geography and serve an ad for extra insurance or a CPA ad for a discounted rate.


This is just the beginning as newer technologies become available that we carry around in our pockets. I can think of the new summer baseball movie may offer discounted ticket if you can swing your phone faster than 45 MPH (measured by an accelerometer like what is currently in the iPhone). Then after you try, show the next available show times of the movie for the 5 closest theaters near you.

Mobile is the advertising platform of the future as the viewers are more engaged. It is easy to walk out of a room or skip over a TV commercial with a DVR. Most people skip the first 15 pages of a magazine. Mobile offers tracking for easy ROI measurements, unlike print. And most importantly mobile users are not usually doing any thing else - their attention is focused solely on the device. It is coming soon and it will come fast.

via ReadWriteWeb

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Wednesday, March 4, 2009

Free or pay for web content?

There is the age old debate for publications whether to charge for content or make it free. Publications have thought they could make pay for content advertisement free and it would make up for the revenue that was lost from advertising. I believe it really depends on what type of content it is, how valuable that content it, is it readily available from other sources and how timely is that content.

I myself have never paid for content - other then by subscribing to a local paper, I have access to "breaking news" that I would not have had if I was not a subscriber. But that news we never earth shattering and there were other sources I could have got it from at relatively the same time.

As an example, I read an article in my marketing news that stated a study had been done on this and in some cases content can be paid for and it backed up my thoughts above. However It referenced The New York Times trial with this. They have a fee-based access to its editorial pages and had 225,000 subscribers. In 2007 they withdrew that fee. When that was removed they added 7.5 MILLION readers worldwide or a 64% jump in readership. They already had the highest unique vistor rate a month news content providers BEFORE that jum. That jump, just based on selling advertising - if they can fill their available online ad inventory should have generated MORE revenue that the subscriber base.

So if you ask me, free is still king for content, unless is it niche or not easily found through other sources.

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